- Support
- FAQ
- Glossary
- Useful Tips
- Bonus Points
- Accepting payments
Returning policy
If Customer has any queries or complaints, he should direct them to the Company via e-mail at info@printinghouse.ie or by post to Mediahouse Ltd, 111 Bridge Street, Portlaoise, Co. LaoisThe customer may return the Product that was purchased within 15 working days of delivery for a full refund on the condition that the fault was registered within 24 hours of receipt of job. Should the job contains manufacturing errors and/or defects and/or does not match the approved proof; printinghouse.ie would re-run the job at no charge.
The Company maintains the right to judge what a manufacturing error and defect is.
The Customer must arrange the returning of the Product to the Company and therefore pay it costs. In order to receive replacement Customer must return no less that 95% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken.